THE GOLDEN CHARIOT TRAIN
Terms of Booking
To witness the natural and architectural treasure troves of south India, one of the most exciting and luxurious alternative is to travel on board Golden Chariot train.
Golden Chariot is a joint venture between Karnataka State Tourism and Development Corporation (KSTDC) and the Indian Railways, the Golden Chariot derives its name from the famous stone in Hampi.
Pride of the South travel through Karnataka and covers the destinations like Bangalore, Kabini , Bandipur, Mysore, Hassan, Hampi and Badami and Goa while the Splendors of the South travel through the temple towns of Tamil Nadu and backwaters of Kerala along with destinations in Karnataka.
Coaches of this deluxe train are furnished with antique furniture which is inspired from the cultural ethos of erstwhile south Indian dynasties. To maintain the royal élan of the train journey, all the coaches have been named after erstwhile princely states of the south namely Kadamba, Hoyasala, Rastrakota, Ganga, Chalukya, Bhahamani, Adilshahi, Sangama, Shathavashna, Yudukula and Vijayanagar.
There are a total of 26 twin bed cabins, 17 double bed cabins and 1 cabin for the physically challenged. All the cabins of Golden Chariot are outfitted with facilities like LCD television, air conditioning, Wi-Fi internet and a private bathroom to provide cozy comforts to the guests. Other facilities and services provided on board include two ornately designed restaurants, lounge bar, business center, gymnasium and a wellness spa. An array of gourmet delicacies are tastefully served in the lavish premises of the two in-house restaurants called Nala and Ruchi respectively. There is a lounge bar called Madira where guests can unwind and interact with fellow travelers over a glass of wine.
This is not the end of the road for the Golden Chariot facilities. There is a fully equipped gymnasium and an Ayurvedic spa Nirvana that allows the guests to tab on their fitness routine even while holidaying. There is a business center for those guests who cannot make out time for holidays out of their hectic business schedule.
A Midas touch of heritage, royalty and cultural ethos is manifest in the interiors of Golden Chariot train. With its name itself drawing inspiration from stone chariots in Hampi, the train is a picture perfect replica of erstwhile south Indian heritage and splendor. State of the art amenities and personalized services provided on board this luxury train aims to offer one of its kind luxury train tour in India.
Facilities on board Golden Chariot are akin to a five star luxury hotel. An array of modern facilities have been provided in this luxury train which include plush cabins, multi cuisine restaurants, a nonchalant lounge, state of the art conference car and a rejuvenating health spa. Adding to the train facilities is the gracious services of staff that ever let you feel at home during 2 weeklong itineraries offered by this train.
Owing to its world class facilities and refined hospitality, Golden Chariot has earned the recognition as one of the seven best luxury trains in the World .
There are a total of 44 guest cabins which include 26 twin beds cabins, 17 double bed cabins and 1 disabled friendly cabin. Modern amenities housed within cabins include air conditioning, LCD television, wardrobes, writing desk, DVD player and attached bathroom among others.
DINING & CUISINES
The Golden Chariot houses two multi cuisine restaurants – Nala and Ruchi, each of which draws inspiration from mythological texts. The tasteful décor of these restaurants is inspired from the architectural aesthetics of Halebid and Hampi. A delectable spread of fresh and aromatic vegetarian and non-vegetarian cuisines is served for the platter of the guests.
The onsite lounge bar, Madira, literally meaning the mythical drink of the Gods is the best place to unwind after a tiring day of sightseeing. It houses a wide collection of exotic wines and spirits to lift up your weary souls. The décor of this lounge is simply elegant and exhibit the design aesthetics of Mysore Palace. Unwind your spirits as local artisans and lilting music add to the nonchalance of a languorous evening.
The Conference Car housed within the Golden Chariot train allows corporate moguls to execute their business meetings in a regal way. With a seating capacity of 30 people, this conference car is well appointed with high tech facilities and audio visual equipments to facilitate the business endeavors of the guests.
The modern day traveler expects his journey days to be relaxing and the Golden Chariot doesn’t disappoint on this front. The ‘Nirvana’ spa housed on board the train provides wellness solutions with traditional Ayurvedic massages that are truly appropriate for removing body ailments and balance your energy. The recreational coach also boasts of a fully equipped gymnasium where guests could work out and burn those extra calories.
FACILITIES AT A GLANCE
Indoor games including crossword puzzles, carom board, chess, Chinese checkers, playing cards and so on.
Special assistance is available for differently abled guests in the form of wheelchair, crèches and attendants.
Attendant or Khidmatgar
A attendant, called Khidmatgar is always available at the guest’s service, to cater to all of their travel requirements.
Wi-Fi facility along with Laptops is available on board to keep you connected with the world.
Events on Board
Business meeting, Conferences and Royal Weddings can be arranged on board.
News Paper / Magazines
Be informed on the go with daily news papers & magazines with your morning tea.
Smoking in India is prohibited in all public places. Contact tour manager for more details.
Sufficient safety arrangements are always made for the guests and their personal belongings in the train.
Every guest is welcomed with a glass of wine & an arrival kit that includes stationery items, brochures etc.
Medical assistance is available on-board the train. A doctor can be arranged on call at any destination.
Each guest salon has a sitting lounge equipped with sofas, TV, DVD players and mazazines.
The train has a Souvenir shop that sells handicraft items, traditional artefacts, curios and ethnic dresses.
Voltage available on the The Golden Chariot: 110/230V
The attached bathrooms are equipped with showers, toilet & necessary toiletries.
A well-equipped spa is available on-board that provides therapeutic massages & rejuvenating experience.
Terms of booking for Golden Chariot
Description of services on the website
Website describe the available services as of this date as accurately as possible. We reserve the absolute right to alter, amend, change or modify the tour package & itineraries (including but not limited to the cancellation and or substitution of guest speakers & signature departures). This may be necessitated due to factors beyond our control such as ‘force majeure’ events, strikes, fairs, festivals, sport events, weather conditions,disruptions/diversions of rail services, floods, earthquakes, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights or railway, closure of / restricted entry at a place of sightseeing and non availability of venues. Where we may know of these sufficiently in advance we will notify you, otherwise Train Manager would inform you of the changes during the tour. We or Golden Chariot would not be liable for any loss, cost, expenditure, damage or compensation for such changes.
The itineraries on certain departures will run in the reverse direction. There may be a slight amendment in the activities and sequence of destinations visited. The right to vary, amend, alter or withdraw any particular itinerary, departure or excursion rests entirely with the Golden Chariot.
You have read and understood the Tour itinerary and the ‘Terms and Conditions’ and accordingly you have booked the tour. The terms and conditions are available on the website.
- a) 30% of the published price plus applicable taxes at the time of booking along with names and scanned copy of the passport for all travellers.
- b) Balance payment 90 days prior to the departure.
If you wish to cancel the booking of your client, you must communicate the cancellation by E-mail to us.
The following cancellation charges will apply: –
For any cancellation days are counted excluding the date of departure
In case of FITs:
90 days or more prior to departure, 30 % of published price and as per our Terms and Conditions
Changes and cancellation by Golden Chariot prior to your departure
The journeys are planned well in advance. We reserve the right to make changes to the programme if necessary at any point of time. Should the minimum number of passengers not be met or due to certain operational reasons and conditions, we reserve the right to cancel the departure or amend the same. Most changes made by us would be minor, but on certain occasions there could be a possibility of making a significant change. A change is defined as significant if it involves a change of destination or date of departure. In such an eventuality, we would inform you as soon as possible and provide you with the following solutions:
Accepting the changed arrangements or Purchasing alternative arrangements from us, similar in standard as originally booked if available with the applicable cost adjustment or
Cancelling or accepting the cancellation where you will receive a refund of the payment remitted to us. However, there will be no refund for any service such as pre / post accommodation, airline tickets, excursions, extensions etc.
In case of a ‘force majeure’ (please refer to details mentioned below) situation due to which a departure has to be cancelled, we regret there would be no refund of the monies paid to us or reimbursement of any additional expenses incurred by you as a result of our cancellation / change.
Any amendment to the services would be treated as a cancellation of the original services and any new arrangements will be regarded as an entirely new booking. Cancellation charges will be applied as per our terms and conditions.
In case any amendment is made by the client 90 days prior to the date of departure, there would be a loss of booking amount towards cancellation charges.
In case any amendment is made by the client 90 days or less prior to the date of departure, the same would be treated as cancellation of the original booking and the cancellation charges as per our terms and conditions will apply.
Accepting the changed arrangements or Purchasing alternative arrangements from us, similar in standard as originally booked if available with the applicable cost adjustment or Cancelling or accepting the cancellation where you will receive a refund of the payment remitted to us. However, there will be no refund for any service such as pre / post accommodation, airline tickets, excursions, extensions etc. that have been booked .
Neither party shall be considered in breach of this Agreement or in default of its obligations here under if it fails to perform or observe any or all of the terms of this Agreement as a direct or indirect result of causes beyond the reasonable control of such party, such as but not limited to, acts of God, Civil or military authority, acts of the public enemy, threat of war, declared war, undeclared war, war riots, actual or threatened terrorist activity, civil disturbances, insurrections, industrial dispute, strikes, accidents, explosions, fires, earthquakes, floods, transportation embargoes, epidemics, diseases, acts of government, its agencies or officers, non availability of venues or any other legitimate cause beyond the reasonable control of the parties.
Train Schedules And Flexibility
Please note that our train operates within the constraints of the Indian Railways Network and the timing agreed upon by them. We require you to abide by timings suggested by your guides, escorts, etc. enabling us to adhere to the schedules. Certain departures would be operating in reverse with minor changes in timings and flow of destinations.
Indemnification and Exclusion of Liability
The guest availing services or undertaking the tour/trip, having such activities which involve risk of accident or death or personal injury or loss of any kind, shall be deemed to have read, understood and expressly accepted the terms and conditions of this agreement which shall govern the transaction for all purposes and shall be binding on guest.
The guest expressly agreed that the use of services/ undertaking the tour/trip is at their sole risk. In the event of an untoward incidence, causing injury/fatality/loss of any kind to guest, the company and its respective directors, officers, employees, representatives and agents shall not be liable for any loss or damage of whatsoever nature or personal injuries or death, howsoever arising (including, but not limited to the guest’s or any other person’s property) which the guest or any such other person may incur or suffer as a result of or arising from the guests participation in the tour and any other activities undertaken on or during the tour, and the guest irrevocably and forever releases and discharges the company and its respective directors, officers, employees, representatives and agents from any and all such liability.
Additionally there are terms and guidelines that govern a particular feature, offer or operating rules or policies applicable to each service. The guest shall be responsible for ensuring compliance with the terms and guidelines or operating rules or policies of the respective services.
The guest furthermore indemnifies and holds the company and its respective directors, offices, employees, representatives and agents harmless from and against any and all loss, damage, actions, proceedings, claims, demands and legal and other costs and expenses (including legal costs on an attorney and own guest scale) of whatsoever nature and howsoever arising (including, but not limited to, the guest’s or any other person’s injury or fatality, or any loss of or damage to the guest’s or any other person’s injury or fatality, or any loss of or damage to the guest’s or any other person’s property) asserted against or incurred by the company, its affiliates their respective lawful successors and assign, that arise out of, result form or may be payable by virtue of any breach on non performance of representation, warranty, covenant or agreement, made on obligation to be performed by the guest pursuant to this agreement.
The guest shall be solely responsible for any breach of any specific rules/regulation or ground code of conduct of the area and the company cannot be held responsible for the same.
Conditions of travel
You will have to strictly follow the tour program. There would be no refund if you fail to join the group at the commencement of the tour, or join the group later or leave the group before culmination of the tour for any reasons whatsoever. You are responsible to register with the representative of the Company at the appointed date, place and time and you would be treated as a no-show if you fail to do so. Under no circumstances would any refund be given for any unutilized services. You shall not behave in a manner which may cause distress or annoyance to other co-travellers or which may create the risk of danger or damage to property of the Company, co-travellers or others. In this event, you may be asked to leave the tour immediately. The Company shall be under no liability to any such person.
The communication transmitted to your mailing address / email address on record shall be deemed to have been communicated to you. All communication from you to the Company has to be in writing, not orally. Where a booking is made directly by you with the Company, communications will be sent to you at your mailing address or e-mail address given.
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